Privacy Policy

At The Holiday Barn Store, we believe that creating magical holiday moments should be accompanied by a secure and trustworthy shopping experience. Just as we carefully curate handcrafted decorations like Bethany Lowe collectibles and vintage Halloween treasures to bring nostalgic charm to your celebrations, we are committed to protecting your privacy with the same level of care and attention. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website at theholidaysstores.com. By using our site, you agree to the practices described herein.

1. Information We Collect

To provide you with a seamless and personalized shopping experience, we collect certain types of information, much like how we select each unique holiday garland or Charlie Bear for our collection. This includes:

• Personal Information: When you make a purchase, create an account, or contact our customer service, we collect details such as your name, email address, shipping address (e.g., for deliveries within the US and supported regions), and payment information (e.g., credit card details or PayPal account info). This helps us process orders for items like Battery Operated LED Lights or Americana decorations efficiently.
• Technical Data: We automatically gather information about your device and browsing behavior, including your IP address, browser type, and pages visited. This is similar to how we monitor the quality of our products to ensure they meet your expectations.
• Cookies and Tracking Data: We use cookies and similar technologies to enhance your experience, such as remembering your preferences for holiday themes or keeping items in your cart. For more details, see the “Cookie and Tracking Technologies” section below.

2. How We Use Your Information

We use your information to create a joyful and efficient shopping journey, reflecting the nostalgic and artistic spirit of our products. Specifically, we use it for:

• Order Processing and Customer Service: To fulfill your orders for Christmas garlands, Bethany Lowe Easter items, or other decorations, and to provide support via email at [email protected].
• Personalization: To tailor your experience by showing relevant products, such as Beistle Vintage Halloween or Bottle Brush Trees, based on your browsing history.
• Security and Fraud Prevention: To protect your data with industry-standard encryption, ensuring your payment details are as secure as our delicate collectibles are during shipping.
• Marketing and Communications: To send you updates about new arrivals or seasonal promotions, if you have opted in. You can unsubscribe at any time.

3. Sharing and Disclosure of Information

We value your trust and only share your information in limited circumstances, much like how we carefully package each handcrafted ornament:

• Service Providers: We may share data with trusted partners who assist in payment processing (e.g., for Visa, MasterCard, or PayPal transactions), shipping, or IT services. These providers are bound by confidentiality agreements.
• Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena or protect our rights and safety.
• Business Transfers: In the event of a merger or sale, your information may be transferred to a successor, but we will notify you and ensure continued protection.

We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your data is stored securely on protected servers, and we take measures akin to how we safeguard our Bethany Lowe Christmas collections—with meticulous care. We use SSL encryption and other industry-standard technologies to prevent unauthorized access. However, no method of transmission over the internet is 100% secure, and we encourage you to use strong passwords and keep your login details confidential.

Data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Rights

As a valued customer, you have rights regarding your personal information, reflecting our commitment to transparency and customer care:

• Access and Correction: You can review and update your personal information by logging into your account or contacting us.
• Deletion: You may request the deletion of your data, subject to legal obligations.
• Opt-Out: You can unsubscribe from marketing emails at any time by using the link in our communications or emailing us.
• Data Portability: Upon request, we can provide you with a copy of your data in a readable format.

To exercise these rights, please contact us at [email protected]. We will respond within a reasonable timeframe, in line with applicable laws such as the GDPR for European customers or CCPA for California residents.

6. Cookie and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience, much like how we arrange our website menu for easy navigation. Cookies help us remember your preferences, analyze site traffic, and show relevant ads. You can manage your cookie settings through your browser preferences, though disabling cookies may affect site functionality.

We may also use third-party services, like Google Analytics, to understand how customers interact with our site, but this data is anonymized where possible.

7. International Data Transfers

While we serve customers globally (excluding Asia and select remote areas due to logistical constraints), your data may be processed in the United States or other countries with adequate data protection measures. By using our site, you consent to such transfers.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or laws. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review it occasionally, just as you might browse our seasonal collections for new inspirations.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please reach out to us. We are here to help, with the same dedication we bring to curating our holiday decorations.

Thank you for trusting The Holiday Barn Store with your holiday celebrations. We are honored to be part of your traditions and will continue to protect your privacy with the same warmth and care that defines our brand.